Frequently Asked Questions

Yes. All SupportCheats products are regularly updated to maintain detection resilience. We monitor status continuously and address compatibility issues after major game updates.

We release updates shortly after official game patches. Typical turnaround is within 12–24 hours, depending on the scope of changes.

After completing your purchase, you’ll receive a private link to download the loader along with simple step-by-step instructions. The setup process is designed to be quick and straightforward.

Your key is automatically sent to the email used during checkout. You can also find it in your SupportCheats account panel under “My Licenses”.

Yes, our HWID spoofer is compatible with all processors and motherboards.

It’s very simple. After downloading the loader and your key is activated, you can enable the spoofer with just a single click. The interface is user-friendly, and activation only takes a few seconds.

No, reinstalling Windows is not required. Simply download the HWID spoofer, activate it through the loader, and you’re good to go — no system reset needed.

Yes — when we schedule maintenance or an enforced update, subscription time is typically paused for all affected users so no active days are lost during downtime. In rare cases where time is not automatically paused, our support team will manually credit the equivalent days back to affected accounts. If you notice a discrepancy after an update, please contact support on our Discord and we’ll verify and compensate your account promptly.

Purchases using PayPal are handled manually by our team. To buy with PayPal, please contact us directly on our official Discord server for assistance and processing.

Our support team is available 24/7. You can reach us directly on Discord for assistance.